Enrollment Policy

You enroll in a Plan by selecting it on our website or with our team and providing accurate account and payment information. Your enrollment begins once your first payment is processed and you receive a confirmation.

Plans are billed on a recurring basis (for example monthly or annually) as described at enrollment. By enrolling, you authorize DS SmartLawn to charge your payment method the Plan fee, plus applicable taxes, at the start of each billing cycle until you cancel.

Plans renew automatically at the end of each term for another term of the same length, at the then-current price, unless you cancel before the renewal date. This ensures uninterrupted service. We will notify you in advance of any material change to your Plan's price or benefits.

The specific benefits, service frequency, and any usage limits of your Plan are described on the Plan's page at the time of enrollment. Benefits may be updated over time; we will communicate meaningful changes.

You may upgrade or downgrade your Plan by contacting us. Changes generally take effect at the start of your next billing cycle unless we tell you otherwise.

You may cancel your Plan at any time by contacting us at support@dssmartlawn.com before your next renewal date. Cancellation stops future renewals; your Plan remains active through the end of the current paid term, after which it will not renew.

Recurring fees already charged for the current term are generally non-refundable except where required by law. If you believe you were billed in error, contact us and we will review your account promptly.

Plans may require a serviceable address within our service area and equipment in working condition. We may decline or end an enrollment where these conditions are not met, with a prorated refund where appropriate.

Questions about enrollment, billing, or cancellation? Contact DS SmartLawn Service LLC at support@dssmartlawn.com.