Terms & Conditions
Last updated: July 1, 2026
These Terms of Service ("Terms") govern your access to and use of the website, products, and services offered by DS SmartLawn Service LLC ("DS SmartLawn", "we", "us"). By browsing this site, creating an account, booking a service, or placing an order, you agree to these Terms. If you do not agree, please do not use our services.
1. About Us & These Terms
DS SmartLawn is an independent, locally owned robotic-lawn-care specialist operating a DS 4S+ Center in Massachusetts. We sell, install, service, and rent robotic mowers from multiple brands.
We may update these Terms from time to time. The version posted on this page, with the date shown above, is the version in effect. Continued use after changes take effect means you accept the updated Terms.
2. Eligibility & Accounts
You must be at least 18 years old and able to form a binding contract to purchase or book services. When you create an account, you agree to provide accurate information and to keep your login credentials confidential.
You are responsible for activity that occurs under your account. Notify us promptly if you believe your account has been used without authorization.
3. Orders, Pricing & Payment
All prices are shown in U.S. dollars and may change without notice. We make reasonable efforts to display accurate pricing and availability, but errors may occur; we reserve the right to correct errors and to cancel or refuse any order.
Payment is processed through a third-party payment provider. By submitting an order you authorize us to charge your selected payment method for the total amount, including applicable taxes and fees.
4. Subscriptions & Memberships
Membership and service plans may renew automatically for successive terms until cancelled. Unless stated otherwise at checkout, you may cancel before the next renewal date to avoid further charges. Fees already paid for the current term are generally non-refundable except where required by law.
We will notify you of material changes to a recurring plan's price or benefits before they take effect.
5. Rentals
Rental equipment remains the property of DS SmartLawn at all times. You agree to use rented equipment in accordance with our instructions, to keep it in good condition, and to return it by the agreed date. You are responsible for loss or damage beyond normal wear during the rental period.
6. Installation & On-Site Services
Installation, mapping, RTK setup, and maintenance services require access to your property. You confirm that you own the property or are authorized to permit this work, and that you will provide safe access and accurate information about the site.
Estimated timelines are provided in good faith and may be affected by weather, site conditions, or factors outside our control.
7. Returns, Cancellations & Refunds
Appointments may be rescheduled or cancelled under the terms shown at the time of booking. Product returns are accepted for eligible items in their original condition within the return window communicated at purchase. Certain items — including used blades, opened consumables, and custom or special-order equipment — may be non-returnable.
Refunds, when due, are issued to the original payment method within a reasonable period after we receive and inspect returned items.
8. Warranties & Disclaimers
Products we sell may carry a manufacturer's warranty; those warranties are provided by the respective manufacturers subject to their terms. Except as expressly stated, our services and this website are provided "as is" and "as available" without warranties of any kind, whether express or implied, to the fullest extent permitted by law.
9. Limitation of Liability
To the maximum extent permitted by law, DS SmartLawn will not be liable for indirect, incidental, special, or consequential damages, or for lost profits or data, arising from your use of our services. Our total liability for any claim relating to a product or service will not exceed the amount you paid us for that product or service.
10. Intellectual Property & Third-Party Brands
The content on this site — text, graphics, logos, and layout — is owned by DS SmartLawn or its licensors and may not be copied or reused without permission. Third-party brand names and product marks (such as BULLMOW, Lopkin, Yarbo, NexLawn, and BESTMOW) belong to their respective owners and are used only to identify the products we sell and service.
11. Acceptable Use
You agree not to misuse the website, interfere with its operation, attempt unauthorized access, or use it for unlawful purposes.
12. Governing Law
These Terms are governed by the laws of the Commonwealth of Massachusetts, without regard to its conflict-of-laws rules. Any dispute will be subject to the exclusive jurisdiction of the state and federal courts located in Massachusetts.
13. Contact
Questions about these Terms? Contact DS SmartLawn Service LLC at support@dssmartlawn.com.
