Privacy Policy

Information you provide: name, contact details, service address, account credentials, appointment and order details, and messages you send us.

Payment information: payment card details are collected and processed by our third-party payment provider. We do not store full card numbers on our systems.

Automatic information: when you use the site we may collect device and usage data such as IP address, browser type, pages viewed, and referring links, through cookies and similar technologies.

Service data: to install, map, and maintain robotic mowers we may process property maps, no-go zones, RTK setup data, and device diagnostics associated with your equipment.

We use information to process orders and payments; schedule and perform installations, service, and rentals; manage your account and memberships; provide customer support; send transactional messages; improve our website and services; and comply with legal obligations.

With your consent, we may send marketing messages about products and offers. You can opt out at any time.

We use cookies and similar technologies to keep you signed in, remember your cart and preferences, and understand how the site is used. You can control cookies through your browser settings; disabling some cookies may affect site functionality.

We do not sell your personal information. We share information only as needed with: service providers who work on our behalf (such as payment processors, hosting, and delivery partners); brand or manufacturer partners where required to fulfill warranty or service requests; and authorities when required by law or to protect our rights.

If our business is involved in a merger or acquisition, information may be transferred as part of that transaction, subject to this Policy.

We keep personal information for as long as needed to provide our services, maintain records for orders and warranties, resolve disputes, and meet legal and accounting requirements, after which it is deleted or anonymized.

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Depending on where you live, you may have the right to access, correct, or delete your personal information, and to opt out of marketing. To exercise these rights, contact us at support@dssmartlawn.com. We will respond within the time required by applicable law.

Our services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, please contact us so we can remove it.

Our site may link to third-party websites, including brand manufacturers. We are not responsible for the privacy practices of those sites; please review their policies.

We may update this Policy from time to time. The date at the top shows when it was last revised. Material changes will be posted on this page.

For privacy questions or requests, contact DS SmartLawn Service LLC at support@dssmartlawn.com.